Your privacy matters to us. This policy explains exactly what personal data ZH88 Game collects from Pakistani players, why we collect it, how it is used, and the rights you have over your own information.
Last updated: June 2026Please read this policy carefully. By registering an account or using ZH88 Game, you confirm that you have read and understood how your personal data is handled. If you have any questions, our support team is available 24/7.
ZH88 Game ("we", "us", "our") is the operator of the online gaming platform accessible at zh88game.onl and through the ZH88 Game mobile app. We are committed to handling the personal data of our players – particularly those based in Pakistan – with care, transparency and respect.
This Privacy Policy applies to all personal data collected through the ZH88 Game website, mobile app and any other channel through which you interact with us. It describes what information we collect, the reasons we collect it, how it is used, who it may be shared with, and how long it is kept.
We understand that Pakistani players value privacy. Registering on an online gaming platform involves trusting that your financial details, identity documents and account activity are handled responsibly. We take that responsibility seriously and have put technical and organisational measures in place to protect your data at every stage.
This policy should be read alongside our Terms and Conditions, which govern your use of the platform generally. If there is any conflict between the two documents on a privacy matter, this Privacy Policy takes precedence.
We collect personal data in different ways depending on how you interact with ZH88 Game. The main categories of data we collect are described below.
When you create an account, we collect the information you provide, which typically includes your full name, date of birth, email address, phone number, and a chosen username and password. This data is required to create and manage your account.
At certain points – such as before processing a withdrawal above a threshold amount or when required for compliance purposes – we may ask you to provide a copy of your CNIC, passport or other government-issued identification, along with proof of address. This information is used solely to verify your identity and is handled with a higher level of security than standard account data.
When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (such as JazzCash, Easypaisa, Raast, bank transfer or debit card), transaction amounts in PKR, and transaction timestamps. We do not store full payment account credentials on our own servers – payment processing is handled by secure third-party processors.
We collect data about how you use the platform, including games played, bets placed, betting markets accessed, session duration, deposit history and bonus usage. This data helps us improve the platform and ensure it is working correctly for Pakistani players.
We automatically collect certain technical information when you visit the site or use the app, including your IP address, device type, operating system, browser type, and general location data derived from your IP. This data is used for security monitoring, fraud prevention and platform optimisation.
If you contact our support team via live chat or email, we retain records of those conversations. This helps us provide consistent support and follow up on unresolved issues.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, email, DOB, phone | Account creation and management |
| Identity Verification | CNIC, passport, address proof | Identity confirmation, fraud prevention |
| Financial | JazzCash/Easypaisa transactions, PKR amounts | Deposits, withdrawals, compliance |
| Activity | Games played, bets, session data | Platform improvement, responsible gaming |
| Technical | IP address, device, browser | Security, fraud detection |
| Communications | Support chat logs, emails | Customer service continuity |
ZH88 Game uses your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
We do not sell your personal data. Your information is never sold to third-party advertisers or data brokers. Any sharing with third parties is strictly limited to what is necessary to operate the platform.
Every time we process your personal data, we do so on one of the following grounds:
Where processing is based on consent, withdrawing that consent will not affect the lawfulness of any processing that took place before you withdrew it.
ZH88 Game does not share your personal data with third parties except in the specific circumstances described below. All third parties with whom we share data are required to handle it securely and use it only for the stated purpose.
When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or a debit card, the relevant payment processor receives the transaction details needed to complete that transaction. We share only what is necessary and do not share more than required for the transaction to proceed.
Where identity verification is required, we may use a third-party service to assist with document checks. These providers process your verification documents solely for that purpose and are bound by strict data handling obligations.
We use third-party providers for hosting, content delivery, analytics and customer support tools. These providers operate as data processors on our behalf and are contractually restricted from using your data for any purpose other than providing their service to us.
We may disclose personal data to law enforcement, regulatory bodies or other authorities if we are legally required to do so, or if we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of individuals, or respond to a valid legal process.
In the event of a merger, acquisition or sale of assets involving ZH88 Game, your personal data may be transferred to the acquiring entity. We will notify affected users in advance and ensure that the receiving party is bound by privacy obligations at least as protective as those in this policy.
We never share your data with advertisers, data brokers or unrelated third parties. Any partner who receives your data as part of operating the platform is contractually obligated to protect it.
ZH88 Game uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and help us understand how players use the site and app. Below is a summary of the types of cookies we use.
These cookies are essential for the platform to function. They keep you logged in during a session, remember your language preferences and maintain security tokens. The platform cannot operate correctly without them, so they cannot be disabled.
These cookies collect anonymised data about how players navigate the platform – which pages are most visited, how long sessions last, and where errors occur. This data is used to improve the platform experience for Pakistani players. No personally identifiable information is collected through analytics cookies.
Functional cookies remember your in-platform settings, such as preferred stake amounts, game lobby filters and notification preferences. They make your experience more consistent across sessions.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect some features of the platform. Most modern mobile browsers used on Android and iOS in Pakistan allow granular cookie control through the browser's privacy settings menu.
We do not use cookies to serve third-party advertising or to track your activity on other websites outside of zh88game.onl.
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal and compliance obligations. The general retention principles we follow are:
When data is no longer needed, it is deleted or anonymised using secure methods so that it cannot be recovered or linked to you.
Protecting your personal data is a core part of how ZH88 Game operates. We have implemented a range of technical and organisational security measures to safeguard the information held on our systems.
Your responsibility: No security system is completely foolproof. You play an important role by keeping your login credentials confidential, not sharing your account details with anyone, and contacting support immediately if you suspect unauthorised access to your account.
As a registered player on ZH88 Game, you have a number of rights relating to your personal data. These rights can be exercised by contacting our support team. We will respond to all valid requests within a reasonable timeframe.
You can request a copy of the personal data we hold about you. We will provide this in a clear and readable format.
If your data is inaccurate or incomplete, you can ask us to correct it. Basic details like email and phone can be updated in your account settings.
You can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
In certain circumstances, you can ask us to limit how we use your data while a dispute or review is in progress.
Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format for transfer elsewhere.
Where processing is based on consent, you can withdraw it at any time. This will not affect processing that already took place before withdrawal.
To exercise any of the above rights, contact our support team via live chat inside your account or by emailing [email protected]. We will verify your identity before processing any request to protect against unauthorised data access.
ZH88 Game is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes age confirmation steps, and we may require identity documents to verify the age of any player where there is reasonable doubt.
If we become aware that personal data has been collected from a person under 18, we will take immediate steps to close that account and delete the associated data. If you are a parent or guardian and believe that a minor in your care has registered on ZH88 Game, please contact our support team immediately so the account can be reviewed and closed.
We also encourage adults in Pakistan to use parental control software on shared devices to prevent minors from accessing online gaming platforms.
ZH88 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or to comply with legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date.
For changes that significantly affect how your data is handled, we will provide advance notice where practicable, such as through an in-platform notification or an email to your registered address. Your continued use of ZH88 Game after a policy update constitutes your acceptance of the revised terms.
We recommend revisiting this page periodically, particularly if you are a regular user of the platform. The "Last updated" date at the top of this page always reflects the most recent revision.
If you have any questions, concerns or requests related to this Privacy Policy or to how ZH88 Game handles your personal data, please get in touch with our support team. We are available around the clock and aim to respond to all privacy-related queries promptly.
Six key commitments ZH88 Game makes to every Pakistani player on the platform.
Every piece of data you send to or receive from ZH88 Game – whether you are depositing via JazzCash, accessing your account or contacting support – is encrypted in transit using TLS. Your sensitive information never travels unprotected.
ZH88 Game does not sell, rent or trade your personal data to advertisers or data brokers. Any third party that receives your data as part of running the platform is under strict contractual obligations to use it only for the intended purpose and nothing else.
Deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and debit cards are processed through secure payment gateways. We do not store full payment credentials on our own servers, reducing your exposure in the unlikely event of a data incident.
Only staff members who genuinely need access to your data to perform their role are granted it. Internal access is logged and regularly audited. Your data is not available to staff for casual browsing or any purpose outside their operational duties.
You have real, exercisable rights over your personal data – access, correction, deletion, portability and more. Our support team is available 24/7 to handle any data request. We process all privacy requests promptly and verify your identity before acting.
Our security practices are not set-and-forget. We regularly review and update our technical measures, access policies and third-party agreements to keep pace with current threats and best practices – keeping your ZH88 Game account as secure as possible.
Now that you know how we protect your privacy, join thousands of Pakistani players enjoying cricket betting, live casino, slots and bingo – all in PKR with JazzCash and Easypaisa.